Trust & Privacy

Privacy Policy

Your photos belong to you. Lumière was built around privacy, security, and complete control over your images.

Last updated: June 3, 2026

Processed securely

Encrypted transmission end-to-end.

Automatically deleted

Removed per retention policies.

Never used for AI training

Your photos stay yours.

Never sold or shared

We don't sell personal data.

Secure payments

Processed via Stripe.

Temporary processing

Only kept while needed.

Privacy Overview

Your privacy is fundamental to Lumière.

We process photos only for generating requested edits and do not retain them longer than necessary.


Photo Processing

When you upload a photo:

  1. Step 1

    Securely transmitted

    Encrypted upload to our processing pipeline.

  2. Step 2

    AI generates edit

    Your request is processed in-memory.

  3. Step 3

    Result returned

    Edited image delivered to your editor.

  4. Step 4

    Automatically deleted

    Files removed per retention policy.


Data We Collect

We may collect:

  • Email address
  • Authentication information
  • Payment status
  • Referral activity
  • Usage analytics
  • Device information
  • IP address for fraud prevention

Data We Do Not Collect

  • We do not sell personal information
  • We do not publish your photos
  • We do not share your photos publicly
  • We do not store payment card numbers
  • We do not use uploads for AI training

Important

AI Training Policy

Lumière does not use customer photos to train AI models.

Your uploads remain your own.

Your photos are never added to datasets, training pipelines, or model development systems.


Payments

Payments are processed securely through Stripe.

Lumière never stores full card information.

Payment information is handled according to Stripe's security standards.


Cookies & Analytics

We use a small number of cookies:

  • Session cookies — keep your editor state.
  • Login cookies — keep you signed in.
  • Security cookies — prevent fraud and abuse.
  • Analytics cookies — understand product usage.

You can disable cookies in your browser, but some features may stop working.


Security

Encrypted transmission

TLS for all uploads and downloads.

Secure storage

Hardened, access-controlled systems.

Fraud prevention

Continuous monitoring for abuse.

Account protection

Authenticated sessions and audit trails.


Account Deletion

Users may request account deletion at any time.

Upon deletion:

  • Account data is removed.
  • Future processing is disabled.
  • Remaining data is handled according to applicable legal requirements.

Children's Privacy

Lumière is not intended for children under 13.

Users must have permission to upload any photos they submit.


International Users

Depending on the infrastructure providers powering Lumière, data may be processed in different regions around the world.

By using Lumière, you understand that your data may be transferred to and processed in regions with different data protection laws than your own.


Contact

Privacy questions:

support@lumiere.app

Response time: typically within 48 hours.